Network Monitoring On-Demand
Since 2001, Security On-Demand has been providing robust and reliable network monitoring services. Security On-Demand has recently relaunched their newly redesigned and enhanced monitoring service, Network Monitoring On-Demand™.
Comprehensive Network Monitoring encompasses more than simple up/down device alerting, it needs to support all related dependencies of potential failure or performance. These include monitoring of application components, VMware performance, WAN and VOIP connectivity, network device and server pre-failure warnings, performance thresholds, and others.
Our solution is comprised of the following components:
- Root Cause Analysis – Our technology allows us to pinpoint the exact cause of a system failure, outage, or performance failure, which helps to identify where and how the failure occurred and what remedial actions need to be taken.
- Server Applications – Both standard server applications and 32-bit server based applications can be monitored in depth. Support for popular e-mail and database programs such as Exchange, MS-SQL, MySQL, Oracle, and others have pre-defined thresholds and processes that are based on monitoring Best Practices.
- Custom Web Applications – Custom web applications can be easily monitored by determining the critical 5-10 processes that typically comprise the critical health functions of the application. Tests may include scripts that perform periodic login exercises such as emulating a purchase transaction on an e-commerce site, or they can be database queries that test the performance and responsiveness of critical lookup functions.
- VMware – We can easily check the health of any VMware ESX Server by monitoring of CPU, memory utilization, number of virtual machines configured and running as well as critical virtual machine statistics such VM state, network usage, guest OS, performance and more.
- WAN & VOIP Connectivity/Performance – We have the ability to monitor vital Quality of Service statistics that can affect remote users, branch offices, and critical latency-sensitive applications such as VOIP or streaming media.
- Network Device & Server Pre-Failure Warnings – By monitoring Best Practice thresholds, we can often determine whether a system or device is heading trending towards a potential failure. This can save your organization from an expensive work stoppage due to an equipment or system failure by proactively responding to symptoms generated by failing systems before they go completely off-line.
Monitoring Dashboard & Analysis
As part of our service, the Network Monitoring On-Demand solution includes a full interactive, non-restricted dashboard that supports multiple end-user roles so that our clients can have access to the same real-time analysis and monitoring information that our own network analysts have. Information regarding outages, pending system trouble tickets, network security investigations, etc. can all be viewed, managed and edited as part of this system.
Configuration Management
Today, network change and configuration management systems and processes have to be stable, secure, and scalable, while reducing errors and offering visibility into the entire change process. Security On-Demand’s configuration Manager delivers a robust configuration management feature set that accomplishes all this. A summary of these features include the following:
- Nightly Configuration Backups
- Bulk Change Management
- Real-time Change Notification
- Multi-vendor Device Support
- Policy Violation Detection
- Network Discovery of New Devices
- Global Configuration Searches
- Configuration Archive
- Configuration Rollback
- User Activity Tracking
Whether Network Monitoring On-Demand complements another security management solution or you decide to utilize our network monitoring service by itself, Security On-Demand provides you with the tools, staffing, processes, and technology that extends the monitoring coverage and staff expertise of your internal IT department.